Most delays at an Indian port are not caused by the vessel. They are caused by a classification query, a missing certificate or a document that reached the broker two days late. Adour Logistics is built around that reality: the people who book your cargo are the people who clear it, working from one file.
We handle import and export movements by sea, air and road, together with the customs work, warehousing and inland transport that sits either side of them.
- One named coordinator per account, not a shared queue
- Documentation checked against the tariff before the cargo is gated in
- Milestone updates pushed to you rather than requested by you
- Rates quoted with the charges that usually appear later, listed up front
Adour was set up on a simple complaint heard from shippers again and again: the desk that quoted the rate was never the desk that could explain why the cargo was stuck at assessment. So we merged them. The same coordinator who books your container is the one who answers the query when customs raises one, because they wrote the file in the first place.